Shipping & Returns

Exchanges
Sometimes the shirt just doesn't quite fit the way you thought it would...no worries...return it in it's original condition and we'll replace it with a different size or a different shirt alltogether.

Original Condition Please
If you're sending back a shirt to be exchanged, please indicate the size you would like and note the the return shipping address.

Send Shirts Back to:
Moontower Designs
305 Eagle Lookout Dr.
Austin, TX  78733

If you have any other questions about shipping or exchanges, please email us at austin@moontowerdesigns.com
Party at the Moontower!

Returns Policy

You may return items in the original (unwashed) condition within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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